Delivery in Australia
All our products are made in Australia, if your order is in stock we generally ship within 2 days. If we need to make up any part of your order please allow an extra week to 10 days.
Australian orders are sent via Courier or Australia Post to major cities and surrounds in all states. We retain the right to use Australia Post if a Courier is not suitable. We send some items registered post, requiring a signature, so we are able to track all items.
When your order is shipped we will email you a Tracking No. so you can trace your item. Generally our Couriers or Australia Post take anything from overnight to 5 days to deliver, depending on where the parcel is going.
We advise that we cannot be responsible for late delivery or failure of a customer to receive a delivery.
Please be advised, our Couriers will not leave parcels without authority to leave. If you feel your parcel is late, check online using your Tracking No. at www.couriersplease.com.au or www.australiapost.com.au.
We are happy to post overseas, but will only post to certain countries at the moment .
If you are interested in placing an order from a country that is not listed, please get in touch with us via our online form detailing the items you require. We will then issue you with a PayPal invoice including all delivery charges, we will then ask for a payment to PayPal. Once payment has been received we will ship your order.
Unfortunately we have to do this at the moment as we have been receiving orders using fraudulent credit cards. We do apologise for any inconvenience caused.
The delivery costs to New Zealand are $20 with an extra $7.65 for each individual item. For all other countries delivery is AUD$28.00 with an extra AUD$10.00 for each individual item. Also, if the cost of shipping is lower than the price we have charged, we will refund the difference.
International shipments may be subject to import duties and taxes once the shipment reaches your country. Additional charges for customs clearance are the responsibility of the recipient; we do not control nor can we predict these charges. Please contact your local customs office for further information.
Need help with your international order please call +61 02 9569 9176 Monday to Thursday between 10am and 4pm or get in touch via our online form.