Delivery All our products are made in Australia, If your order is in stock we generally ship within 2 days. If we need to make up any of your order please allow an extra week to 10 days.
Australian orders are sent via Courier or Australia Post to all major cities and surrounds in all states. We retain the right to use Australia Post if courier is not suitable. We do send some items registered post that require a signature, as we need to be able track all items.
For international orders we use registered air mail and delivery time is dependent on the country. Shipping times are indicative only. Also please allow up to an extra 7-10 days to pack your order during sale times. Delivery Costs For orders AUD$100 and under within Australia, we charge a flat fee of $10, but on orders over AUD$100 delivery is free within Australia. Or you can choose to pay a flat fee of $14 for Express Post.
We cannot accept responsibility for reimbursement or compensation for lost packages, but if purchased via PayPal they can offer compensation, so please refer to their website for further information.
We are happy to post overseas, but will only post to certain countries at the moment .
If you are interested in placing an order from a country that is not listed, please get in touch with us at firstname.lastname@example.org detailing the items you require. We will then issue you with a PayPal invoice including all delivery charges, we will then ask for a payment to PayPal. Once payment has been received we will then ship your order.
Unfortunately we have to do this at the moment as we have been receiving orders using fraudulent credit cards. We do apologise for any inconvenience this causes.
The delivery costs to New Zealand are $20 with an extra $7.65 for each individual item. For all other countries delivery is AUD$28.00 with an extra AUD$10.00 for each individual item. Also if the shipping costs are too high once it has been sent, we will refund the difference.
International shipments may be subject to import duties and taxes once the shipment reaches your country. Additional charges for customs clearance are the responsibility of the recipient; we do not control nor can we predict these charges. Please contact your local customs office for further information.
Need help with your international order please Call 02 9569 9176 Monday to Thursday between 10am and 4pm to speak to us or email email@example.com