Ordering and Shipping

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product. We accept this offer when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Customer Service

You can e-mail, write, telephone or fax us with your concerns or feedback. The best way to contact us is to email at info@surfaceart.com.au or phone 61 2 9517 3332.

Prices and Payment

All prices are in Australian Dollars (AUD) and include Australian GST of 10% . We accept payment by Visa and Mastercard only. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit until dispatching your order.

Delivery Costs

The delivery is free within Australia. The delivery costs to New Zealand are $12 with an extra $5 for each individual item. All other countries delivery is AUD$20.00 with an extra AUD$5.00 for each individual item.

Delivery

All Surface art products are made in Australia, it will take 1-14 working days to make your order. Australian orders are sent via courier so make sure you provide a delivery address where someone will be during the day. If it is safe to be left somewhere at your house please specify instructions in the "notes" section at checkout. For international orders we use Air Mail and delivery time is dependant on country.